Manager, Cancer Screening and Person-Centred Care - South West Regional Cancer Program

Who We Are

London Health Sciences Centre (LHSC) is a world-class academic health sciences centre located in the southwestern Ontario city of London. Just two hours from Toronto and two hours from Detroit, London features a beautiful and walkable downtown core located on the Thames River, a vibrant culinary scene and scores of activities that highlight local arts, culture and music. As one of Canada's largest acute-care teaching hospitals, LHSC delivers world-class care and experiences, built on our commitment to excellence in research, innovation, and learning. In partnership with our communities, we design and advance healthcare to support the wellness of the populations we serve. LHSC delivers both local and regional services, including the Children's Hospital, within a large geographic area. LHSC is known for its great people and great care, with a workforce of close to 15,000, dedicated to delivering the highest quality patient care while partnering with communities to transform health, one life at a time. 

The South West Regional Cancer Program (SWRCP) oversees the quality and delivery of cancer services for the counties of Grey, Bruce, Huron, Perth, Middlesex, Oxford, Elgin and part of Norfolk. The SWRCP works to ensure that patients receive the same quality of care, regardless of where they live. 

Regional Cancer Programs were created and are funded by Cancer Care Ontario. There are 13 Regional Cancer Programs across Ontario. They consist of networks of hospitals and other agencies who are involved in providing cancer prevention, screening, diagnostic, treatment and support services. They respond to local cancer issues, coordinate care across local and regional healthcare providers and work to continually improve access to care, wait times and the quality of cancer programs and services.

For each Regional Cancer Program, there is a Regional Cancer Centre. The Verspeeten Family Cancer Centre operates as the Regional Cancer Centre for the South West Regional Cancer Program. Cancer care in the South West region of Ontario is delivered through a network of service providers.

Posting Period

June 10 - 23, 2025

Job Summary

What the Role is

Reporting to the Director, Regional Cancer Services, Inpatient Oncology, CMH and Stem Cell, the Manager, Cancer Screening and Person-Centred Care - SWRCP is accountable for system-wide improvements to the prevention, and detection of cancer requiring the involvement of many organizations with each one playing a vital role. The Manager will ensure that cancer services delivered throughout the South West region are of high quality, and continue to meet the needs of those that we serve. This accountability includes the direct responsibility for the regional cancer screening coordination and operations within the South West Regional Cancer Program. In particular, the Ontario Breast Screening Program, the Ontario Cervical Screening Program, the Ontario Lung Screening Program and ColonCancerCheck and all system-level quality and performance management activities related to their implementation and operation in the South West are within the scope of this role. 

The Manager is also responsible and accountable for developing, implementing, and evaluating strategies to optimize the cancer patient experience across the full continuum of care. The Manager will represent the SWRCP while participating in the development and implementation of Ontario Health, Cancer Care Ontario's annual provincial and regional work plans, involving psychosocial oncology, patient education, symptom management, and patient experience and engagement, including initiatives for underserved populations. The Manager directs, controls and evaluates the delivery of all aspects of person-centred care within cancer care services. They are responsible for translating the program leadership's decisions into execution by utilizing relationship management and collaborating with internal and external stakeholders to achieve the necessary outcomes. The Manager ensures all operations are aligned and working together to successfully achieve strategic objectives.

The Manager is accountable for the efficient use of resources and leads staff and regional partner engagement initiatives using excellent interpersonal skills. The Manager leads change processes, helping internal and external stakeholders and partners understand and appreciate the need for transformation. The Manager is responsible for team performance and development, contributing to the development and implementation of annual operating plans and clinical work plans. They monitor human and material resource requirements and ensure that appropriate subject matter experts are engaged in planning and quality improvement activities.  The ability to facilitate change with an emphasis on creative problem solving within complex adaptive systems is essential.  A major focus of the role is fostering effective working relationships and linkages with clinicians, administrators and staff with other teams across the organization and with community partners across South Western Ontario.

Working collaboratively with Regional Clinical Leads in each of the organized screening programs, and maintaining collegial and influential relationships with primary care providers in the South West, the Manager ensures Provincial, Regional and Local performance targets are communicated, monitored, and continuously improved.

Qualifications

Who You Are

• You are self-aware of own assumptions, values, principles, strengths and limitations
• You manage and develop self while modeling qualities such as honesty, integrity, resilience, and confidence
• You engage and support others to foster development, personal goals and encourage a healthy organization
• You achieve results by strategically aligning direction, decisions, actions and evaluation with the vision, values and evidence
• You facilitate an environment of collaboration and cooperation
• You create connections, build partnerships and networks
• You demonstrate a commitment to the organizational vision, mission, values and service excellence
• You are a transformational thinker that encourages and supports innovation
• You have exceptional analytical skills that contribute to effective decision-making
• You are self-directed, courageous, and highly motivated with excellent interpersonal and effective communication skills

What Skills Are Needed

• Planning and executing action plans that deliver results and motivate individuals for greater performance excellence
• Strong business acumen
• Values-based leadership and a proven track record for developing and sustaining healthy work environments and effective teams while leading in a performance-driven culture
• Lead and drive system transformation
• Develop self and others through teaching, coaching, mentoring and formal development processes
• Strong analytical skills that contribute to effective problem solving and decision-making

What You Will Bring with You

• Successful completion of a recognized baccalaureate degree program in a health care related discipline preferred*
• Related post-graduate education preferred
• Current Certificate of Registration from a college recognized under the Regulated Health Professions Act
• Minimum of 3 to 5 years' experience in progressively more responsible leadership roles in a healthcare environment, preferably in an acute care academic teaching hospital
• Previous clinical and/or management experience in cancer care and clinical program management preferred
• Preference and consideration will be given to active members of the Canadian College of Health Leaders (CCHL) who have, or are in process of attaining the Canadian Health Executive (CHE) Select certification program
• Demonstrated clinical excellence experience including high quality and safe patient care and exceptional patient/family experiences
• Ability to effectively work with diversity, appreciating that different opinions, backgrounds and characteristics can bring richness to the challenge at hand
• Fluent and computer literate with computer systems such as email and Microsoft Office applications (MS Word, Excel, PowerPoint and SharePoint)

• Demonstrated ability to attend work on a regular basis

*Consideration for an interview will be given to an education and prior experience assessment

Other Information

London Health Sciences Centre fosters a culture of patient and staff safety whereby all employees are guided by LHSC's Mission, Vision, Values and Code of Conduct.

LHSC is committed to employment equity and diversity in the workplace and welcomes applications from women, visible minorities, Indigenous people, persons with disabilities, and members of the 2SLGBTQIA+ community. We are committed to providing persons with disabilities equal opportunities and standards of goods and services, and are also fully compliant with the Accessibility for Ontarians with Disabilities Act (2005), as applicable.

Submission Requirements (please submit as a PDF document) 

• Cover Letter, Resume and Listing of Education, Credentials, Certifications and References.

As part of the assessment process applicants may be required to complete a written profile, presentations, etc. Please be advised that reference checks may be conducted as part of the selection process.

Immunization Requirements:

Before beginning employment at LHSC, all new hires must provide documentation related to LHSC's Health Review Requirements. For more information and a detailed list of requirements, please visit Health Review Requirements | LHSC.

Your interest in this opportunity is appreciated. Only those applicants selected for an interview will be contacted. Successful candidates, as a condition of job offer, would be required to provide a satisfactory police information check (original document) completed in the last 6 months.