Manager, Pharmacy - Victoria Hospital Prescription Centre

Who We Are

London Health Sciences Centre (LHSC) is a world-class academic health sciences centre located in the southwestern Ontario city of London. Just two hours from Toronto and two hours from Detroit, London features a beautiful and walkable downtown core located on the Thames River, a vibrant culinary scene and scores of activities that highlight local arts, culture and music.  As one of Canada’s largest acute-care teaching hospitals, LHSC delivers world-class care and experiences, built on our commitment to excellence in research, innovation, and learning. In partnership with our communities, we design and advance healthcare to support he wellness of the populations we serve. LHSC delivers both local and regional services, including the Children’s Hospital, within a large geographic area. LHSC is known for its great people and great care, with a workforce of close to 15,000, dedicated to delivering the highest quality patient care while partnering with communities to transform health, one life at a time. 

London Health Sciences Centre's (LHSC) Pharmacy Services operates as a single department across all our locations, including: University Hospital, Victoria Hospital and Children's Hospital, London Regional Cancer Program, and Prescription Centres.

LHSC is a leader in progressive hospital pharmacy practice and has a strong history of innovation to the profession. Each member of the pharmacy team supports the goal of improving the quality of life for all patients. Through innovation and collaboration, the pharmacy team is dedicated to providing pharmaceutical care and supportive practices with an emphasis on excellence in service, training, education and research.

Posting Period

February 9, 2024 - May 8, 2024

Job Summary

What the Role is

The Manager, Victoria Hospital Prescription Centres has responsibility for the Victoria Hospital (A2-400) Prescription Centre and North Tower Prescription Centre.

Our community retail pharmacies proudly serve:

• The general public,
• Staff,
• Patients discharged from the hospital, and
• Patients visiting clinics within the hospital.

The Prescription Centres offer a wide variety of specialty products and services including:

• Specialty Compounding Services
• Patient Training on Diagnostic and Monitoring Aids
• Newborn and Post-Partum Needs
• Medical Diagnostic/Monitoring Aids
• Compliance Aids and Measuring Devices
• Comprehensive range of over-the counter medications
• Minor ailment prescribing
• Pharmacist participation in influenza vaccination

The pharmacies carry and dispense medications for a wide variety of programs including Organ transplantation, Dialysis, Cystic Fibrosis, Infectious Diseases, and special access medications.

Reporting to the Director, Pharmacy, the Manager, Pharmacy - Prescription Centres at Victoria Hospital, directs, controls and evaluates the delivery of department services. They are responsible for translating decisions of the program leadership into execution, by utilizing relationship management and working with internal and external stakeholders to achieve the necessary outcomes. The Manager ensures their team and department operations are aligned with our mission, vision and values, while working together to successfully achieve our strategic objectives. In this role, the Manager is also accountable to the Ontario College of Pharmacists as the Designated Manager for the A2-400 and North Tower Prescription Centres, with accountabilities as described in the Drug and Pharmacies Regulation Act.

This role is accountable for day-to-day department activities, including the management of human and material resources, day-to-day staffing and scheduling, development and support of a healthy workplace, risk and utilization measurements, and facilitation of improvement initiatives and change management, while operating within approved operational budgets and financial guidelines and controls. A major focus of the role is fostering effective working relationships and networks within the team/unit and with other teams across the organization.

NOTE: this role is required to be on-call, evenings and weekends on a rotational basis in support of the 24/7 nature of operations in the department.

Qualifications

Who You Are

• You are self-aware of own assumptions, values, principles, strengths and limitations
• You manage and develop self while modeling qualities such as honesty, integrity, resilience, and confidence
• You engage and support others to foster development, personal goals and encourage a healthy organization
• You achieve results by strategically aligning direction, decisions, actions and evaluation with the vision, values and evidence
• You facilitate an environment of collaboration and cooperation
• You create connections, build partnerships and networks
• You demonstrate a commitment to the organizational vision, mission, values and service excellence
• You are a transformational thinker that encourages and supports innovation
• You have exceptional analytical skills that contribute to effective decision-making
• You are self-directed, courageous, and highly motivated with excellent interpersonal and effective communication skills

What Skills Are Needed

• Planning and executing action plans that deliver results and motivate individuals for greater performance excellence
• Strong business acumen
• Values-based leadership and a proven track record for developing and sustaining healthy work environments and effective teams while leading in a performance-driven culture
• Lead and drive system transformation
• Develop self and others through teaching, coaching, mentoring and formal development processes
• Strong analytical skills that contribute to effective problem solving and decision-making

What You Will Bring with You

• Successful completion of a recognized baccalaureate degree program in Pharmacy from an accredited university
• Must be a licensed Part A Pharmacist, registered in good standing with the Ontario College of Pharmacists (OCP)
• Minimum of 3 to 5 years’ experience in progressively more responsible leadership roles in a healthcare environment is preferred
• Previous clinical and/or management experience in pharmacy required
• Preference and consideration will be given to active members of the Canadian College of Health Leaders (CCHL) who have, or are in process of attaining the Canadian Health Executive (CHE) Select certification program
• Demonstrated clinical excellence experience including high quality and safe patient care and exceptional patient/family experiences 
• Ability to effectively work with diversity, appreciating that different opinions, backgrounds and characteristics can bring richness to the challenge at hand
• Fluent and computer literate with computer systems such as email and Microsoft Office applications (MS Word, Excel & PowerPoint)
• Demonstrated ability to attend work on a regular basis

Other Information

London Health Sciences Centre fosters a culture of patient and staff safety whereby all employees are guided by LHSC's Mission, Vision, Values and Code of Conduct.

LHSC is committed to employment equity and diversity in the workplace and welcomes applications from women, visible minorities, Indigenous people, persons with disabilities, and members of the 2SLGBTQIA+ community. We are committed to providing persons with disabilities equal opportunities and standards of goods and services, and are also fully compliant with the Accessibility for Ontarians with Disabilities Act (2005), as applicable.

Submission Requirements (please submit as an MS Word or PDF document) 

• Cover Letter, Resume and Listing of Education, Credentials, Certifications and References.

As part of the assessment process applicants may be required to complete a written profile, presentations, etc. Please be advised that reference checks may be conducted as part of the selection process.

Successful candidates will be required to complete a health review which includes providing vaccination records or proof of immunity against Measles, Mumps, Rubella, and Varicella (Chicken Pox), Hepatitis B, Tetanus/Diphtheria/Polio; Meningitis. In addition, candidates will need to provide documentation of Tuberculosis Skin testing and a completed COVID vaccine series (two vaccines).

Your interest in this opportunity is appreciated. Only those applicants selected for an interview will be contacted. Successful candidates, as a condition of job offer, would be required to complete a satisfactory police information check (original document) completed in the last 6 months.