Temporary OneChart Support Analyst - Clinical- Scheduling

Posting Period

Open:            May 8, 2024

Deadline:      May 21, 2024

Non-Union

Department Name

OneChart Patient Scheduling

The ITS Patient Scheduling team is hiring a temporary full-time Support Analyst to support the teams involvement in the OneChart Phase II project. The successful candidate will be involved in supporting the day-to-day workload including the efficient design, coding, testing, and maintenance of the less complex aspects of clinical systems/programs to satisfy clinical users and systems requirements, escalating to senior position as required (Business Systems Analyst).  Please note that this is a temporary full-time position funded until December 31, 2025.

Other responsibilities include ensuring data integrity through auditing, supporting code upgrades, and assisting with various projects. As part of this dynamic team, the successful candidate will be highly organized with great attention to detail and thrive in this fast-paced, ever-changing work environment. Knowledge and experience with the Patient Scheduling application would be beneficial.

Temporary Full-Time

Rate of Pay:                 $34.65 - $43.31 per hour

Hours of Work:             37.5 hours per week 

Duration:                      up to December 31, 2025

Qualifications

• Two (2) year Community College Diploma in Clinical focus designation (Health Information Management, Pharmacy, Nursing, Radiology, Laboratory) or focus relevant to the supported application or equivalent experience as acceptable by hospital
• Registration/licensing, where regulatory body exists
• Three (3) years recent and related work experience in Information Technology or a Business Support Services field
• Experience with established applicable clinical and clerical processes, nomenclature and hospital environment
• Demonstrated ability to assimilate a large quantity of diverse information and apply analytical skills to identify, understand and problem solve in a technology-based environment
• Knowledge of and ability to use, troubleshoot and test a variety of software applications (Microsoft Office Suite, electronic health applications) as relevant to the role
• Excellent commitment to customer service
• Proficient communication skills
• Recent and relevant experience with Oracle Health Millennium. Experience with Patient Scheduling considered an asset
• Demonstrated knowledge of and commitment to the principles of patient and family centred care
• Demonstrated knowledge of and commitment to patient and staff safety
• Demonstrated practice and commitment to LHSC’s vision, purpose and values
• Demonstrated ability to attend work on a regular basis

Immunization Requirements

Before beginning employment at LHSC, all new hires will be required to: 

• Provide vaccination records or proof of immunity against measles, mumps, rubella and varicella (chicken pox), Hepatitis B, Tetanus/ Diphtheria/Polio; Meningitis; 

• Provide documentation of the Tuberculosis skin testing (two step); 

• Provide proof of Health Canada-approved COVID-19 vaccination reflective of Ontario Health’s current definition of being fully vaccinated 

• For more information visit https://www.lhsc.on.ca/careers/health-review-requirements

We are committed to providing a safe, healthy and inclusive work environment that inspires respect.  LHSC is committed to employment equity and diversity in the workplace and welcomes applications from equity-denied groups including Indigenous people, racialized people, women, persons with disabilities, and 2SLGBTQIA+ persons. LHSC is also committed to ensuring an accessible and inclusive recruitment process.  Upon individual request, we will endeavor to remove any barrier to the hiring process to reasonably accommodate candidates, including those with disabilities, while maintaining a fair, consistent and equitable recruitment approach.  Should any applicant require accommodation through the application, interview or selection processes, please contact Recruitment Services at 519-685-8500, extension #34321 or recruitment@lhsc.on.ca .

LHSC is committed to the principles of hybrid work and may offer this option to employees whose work can be performed in an alternate location, without adverse impact to the operations of the Hospital, inclusive of our Staff and Patient experience. Confirmation of hybrid work options available to you will be clarified upon hire and may be subject to change based on the duties required of your position. Successful candidates will be required to perform work within Ontario and must be available to work on location, as required.

Please be advised, if you are seeking employment on a temporary work or study permit we recommend reviewing work permit restrictions as it applies to healthcare organizations in Canada. As per the Government of Canada, LHSC is considered a hospital/healthcare organization, even if an employee is functioning in a non-patient facing role. Individuals on a work or study permit seeking employment in this sector may be required to complete additional steps in the process, including but not limited to a medical exam, which may also apply to employees looking to renew their work permits. It is the employee’s accountability to ensure they are adhering to their specific work permit restrictions, and we encourage all candidates and LHSC employees to be proactive and review restrictions as soon as possible as it could be a lengthy process.

As part of the selection process applicants may be required to complete an examination or test. Please be advised that a reference check may be conducted as part of the selection process.

Your interest in this opportunity is appreciated. Only those applicants selected for an interview will be contacted. Successful candidates, as a condition of job offer, would be required to provide a satisfactory police information check (original document) completed in the last 6 months.