Manager, Black Health

Who We Are

London Health Sciences Centre (LHSC) is a world-class academic health sciences centre located in the southwestern Ontario city of London. Just two hours from Toronto and two hours from Detroit, London features a beautiful and walkable downtown core located on the Thames River, a vibrant culinary scene and scores of activities that highlight local arts, culture and music.  As one of Canada’s largest acute-care teaching hospitals, LHSC delivers world-class care and experiences, built on our commitment to excellence in research, innovation, and learning. In partnership with our communities, we design and advance healthcare to support he wellness of the populations we serve. LHSC delivers both local and regional services, including the Children’s Hospital, within a large geographic area. LHSC is known for its great people and great care, with a workforce of close to 15,000, dedicated to delivering the highest quality patient care while partnering with communities to transform health, one life at a time. 

The Black Health team was established in May 2023 as an integral part of the Office of Inclusion and Social Accountability and as the first hospital in Ontario to create a health stream dedicated to Black health, the Black Health team is actively engaged in advancing the important work of addressing inequities in the healthcare system, and improving experiences and health outcomes for Black peoples at LHSC.  

LHSC is committed to creating an inclusive and safe environment by dismantling systems of oppression, discrimination, racism and bias, while addressing social determinants of health and advancing truth and reconciliation. There are many inequities in healthcare that exist for Black peoples and in alignment with LHSC’s commitment, the Office of Black Health is working towards identifying and dismantling systemic, institutional and attitudinal barriers. Through consultation and collaboration with Black individuals and community partners, we seek to build trusting relationships so that we can learn more about their healthcare experiences and how we can improve our services to better serve them.

The Black Health team is committed to working with all members of Team LHSC as we advance our collective learning on issues important to Black patients, families and community members and build our capacity to provide care that is culturally relevant and culturally sensitive to the needs of this equity-denied group.

Posting Period

May 7th, 2024 – May 20th, 2024

Job Summary

What the Role is
The Manager, Black Health plays a vital role in leading initiatives that are culturally appropriate and responsive to the unique health needs of the diverse Black communities. This position requires a dynamic individual who brings a unique set of skills, competencies, and lived experience to effectively identify and address health disparities and promote equity across the healthcare system. The Manager, Black Health is responsible for supporting the delivery of quality health services through consultation, education, and continuous improvement initiatives. 

Reporting to the Senior Director, Black Health, the Manager, Black Health directs, controls and evaluates the delivery of department services. They are responsible for translating decisions of the program leadership into execution, by utilizing relationship management and working with internal and external stakeholders to achieve the necessary outcomes. The Manager ensures their team and department operations are aligned with our mission, vision and values, while working together to successfully achieve our strategic objectives.

This role is accountable for day-to-day department activities, including the management of human and material resources, day-to-day staffing and scheduling, development and support of a healthy workplace, risk and utilization measurements, and facilitation of improvement initiatives and change management, while operating within approved operational budgets and financial guidelines and controls. A major focus of the role is fostering effective working relationships and networks within the team/unit and with other teams across the organization.

LHSC is committed to the principles of hybrid work and may offer this option to employees whose work can be performed in an alternate location, without adverse impact to the operations of the Hospital, inclusive of our Staff and Patient experience. Confirmation of hybrid work options available to you will be clarified upon hire and may be subject to change based on the duties required of your position. Successful candidates will be required to perform work within Ontario and must be available to work on location, as required.

NOTE: This role may be required to be on-call, evenings and weekends on a rotational basis 

Qualifications

Who You Are

• You are self-aware of own assumptions, values, principles, strengths and limitations
• You manage and develop self while modeling qualities such as honesty, integrity, resilience, and confidence
• You engage and support others to foster development, personal goals and encourage a healthy organization
• You achieve results by strategically aligning direction, decisions, actions and evaluation with the vision, values and evidence
• You facilitate an environment of collaboration and cooperation
• You create connections, build partnerships and networks
• You demonstrate a commitment to the organizational vision, mission, values and service excellence
• You are a transformational thinker that encourages and supports innovation
• You have exceptional analytical skills that contribute to effective decision-making
• You are self-directed, courageous, and highly motivated with excellent interpersonal and effective communication skills 

What Skills Are Needed

• Understanding of and respect for the cultural nuances, beliefs, and practices within Black communities regarding health and healthcare
• Experience in advocacy related to policies and practices that promote health equity and address disparities in healthcare access, treatment, and outcomes for Black patients
• Experience developing and implementing engagement strategies
• Planning and executing action plans that deliver results and motivate individuals for greater performance excellence
• Ability to build relationships and partnerships with Black communities' organizations, leaders, and key individuals to better understand community needs and priorities through engagement activities
• Expertise in communicating with diverse individuals/groups, including patients, families, staff, and community members, to build trust, facilitate dialogue, and promote collaboration in advancing Black health initiatives 
• Strong business acumen 
• Values-based leadership and a proven track record for developing and sustaining healthy work environments and effective teams while leading in a performance-driven culture 
• Lead and drive system transformation
• Develop self and others through teaching, coaching, mentoring and formal development processes 
• Strong analytical skills that contribute to effective problem solving and decision-making

What You Will Bring with You

• Successful completion of a recognized baccalaureate degree program
• Minimum of 1 to 3 years’ experience in progressively more responsible roles, preferably in a healthcare environment
• Active members of the Canadian College of Health Leaders (CCHL) who have, or are in process of attaining the Canadian Health Executive (CHE) Select certification program is an asset
• Ability to effectively work with diversity, appreciating that different opinions, backgrounds and characteristics can bring richness to the challenge at hand
• Fluent and computer literate with computer systems such as email and Microsoft Office applications (MS Word, Excel & PowerPoint)
• Demonstrated ability to attend work on a regular basis

Other Information

London Health Sciences Centre fosters a culture of patient and staff safety whereby all employees are guided by LHSC's Mission, Vision, Values and Code of Conduct.
 
LHSC is committed to employment equity and diversity in the workplace and welcomes applications from women, visible minorities, Indigenous people, persons with disabilities, and members of the 2SLGBTQIA+ community. We are committed to providing persons with disabilities equal opportunities and standards of goods and services, and are also fully compliant with the Accessibility for Ontarians with Disabilities Act (2005), as applicable.
 
Submission Requirements (please submit as a PDF document)

• Cover Letter, Resume and Listing of Education, Credentials, Certifications and References. 

 
As part of the assessment process applicants may be required to complete a written profile, presentations, etc. Please be advised that reference checks may be conducted as part of the selection process.
 
Immunization Requirements:

• Before beginning employment at LHSC, all new hires will be required to:
• Provide vaccination records or proof of immunity against measles, mumps, rubella and varicella (chicken pox), Hepatitis B, Tetanus/ Diphtheria/Polio; Meningitis;
• Provide documentation of the Tuberculosis skin testing (two step);
• Provide proof of Health Canada-approved COVID-19 vaccination reflective of Ontario Health’s current definition of being fully vaccinated

For more information visit https://www.lhsc.on.ca/careers/health-review-requirements

Your interest in this opportunity is appreciated. Only those applicants selected for an interview will be contacted. Successful candidates, as a condition of job offer, would be required to complete a satisfactory police information check (original document) completed in the last 6 months.