Patient Transfer Operations Supervisor

Description

Voyago is hiring a Patient Transfer Operations Supervisor for our London region!

Your Role:

• Reporting directly to the Operations Manager, the Supervisor is responsible for a wide spectrum of responsibilities and must be able to multitask with ease and proficiency.
• Completes bi-weekly attendant schedule
• Ensures vehicle availability
• Completes payroll
• Completes new hire orientation training
• Conducts driving assessments and field audits
• Maintains afternoon dispatch board to ensure proper resources are available
• Administers progressive discipline in coordination with Operations and General Manager
• Ensures base cleanliness by establishing base cleaning schedule
• Completes at least 4 monthly driver ghosting’s as required
• Ensures proper inventory levels are maintained
• Reviews monthly deficiency report and schedules and conducts required training
• Ensures all attendants follow proper procedures as outline in the VMT Policies and Procedures Manual and Global Policies and Procedures Manual
• Maintains truck maintenance schedule
• Prepares vehicles; ensures deep cleans are completed
• Completes monthly truck audits as required
• Completes at least one audit per independent contractor truck per month
• Ensures all vehicles are scheduled for maintenance in accordance with the Fleet PM reports
• Ensures all vehicles are properly licensed, meet current regulations and have required documents on board
• Completes reports per assessment (i.e. uniform allowances, fuel reconciliation) or as directed
• Controls the use of fuel cards
• Acts as an ambassador of VTS on and off company property
• Helps increase VTS’s visibility within the community by participating in company sponsored events
• Is willing to participate in education upgrading as required
• Afternoon Shift: Sunday - Thursday, 11:30 - 20:00

Requirements

Your Profile

• You are safety focused

• You have a College Diploma or Equivalent

• You have 1+ years experience in a similar role

• You have a valid “G” Class Driving License
• You have the ability to work independently
• You possess solid communication skills
• You have knowledge of Word, Excel, PowerPoint and Outlook applications
• You have excellent, strong proven customer service experience
• You can obtain a clean criminal record search and/or vulnerable sector screening

Benefits

The Perks

• We offer a competitive wage
• We provide paid training
• The FT comprehensive benefit package is available
• We support the development, work-life balance and well-being of our employees
• We build a supportive corporate culture that encourages diversity and enables our people to flourish.
• We enable our employees to have a positive social impact by deploying sustainable mobility solutions.

• We offer comprehensive benefits packages for full time employees with an Employee and Family Assistance Program, a great company perks program and an Employee Referral Bonus for all staff
• We are an Award Winning company
• As a subsidiary of Transdev, we provide opportunities for a rewarding career with a growing, global transportation provider
• We focus on innovation and sustainable environmental initiatives
• We offer our employees opportunities to build their own experience within a local, global Group.

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